The thing [our clients] bring to the table is this extensive knowledge of their domain. The thing that we [software designers] bring to the table is the clarity that we think with. I don’t think our primary thing we bring to the table is our technical competence, although we need that. We need to be good enough to know how to do the implementation. But the thing that we bring that’s really critical to the process is we think sharply. We are able to abstract and we are able to define things crisply.
Source: 37signals.com
